Last updated: January 2023
Agrocosco and this Privacy Policy.
Agrocosco is headquartered at Av. esq. Reforma S/N, between Gutiérrez Zamora Street and the Fortín – Huatusco federal highway, Coscomatepec, Ver., Zip Code: 94140. In this Privacy Policy, the term “Agrocosco” is used (referring to the main headquarters of Agrocosco located at the aforementioned address).
Please read the following policy carefully, which explains how we collect, use, disclose, and transfer the personal information you provide to us through our websites and other digital platforms (collectively, the “Platforms”), when you visit our Agrocosco platform, when you contact an Agrocosco assistant by phone, or when you interact with us on social media. It also explains how we collect information through the use of cookies and similar technologies when you use our Platforms.
Where online or telephone product purchases are offered through the Agrocosco Customer Relations Center, you should read the applicable Sales Terms that will govern the terms and conditions of any purchases made in this manner.
Updates to this Privacy Policy.
We may modify this Privacy Policy as appropriate. When we do, we will post the modifications on this Platform.
Information Collected and How We Use It
We collect your information as detailed below:
You will need to register to access certain areas of our Platform. During the registration process, you will be asked to provide personal information (including your name and address, date of birth, email address, and phone number). By entering your information in the required fields, you allow Agrocosco to provide you with the selected services.
When you purchase products online or by phone, we collect certain information such as your name, phone number, and email address. Additionally, we will also collect your personal information when you contact us (for example, if you reach out to us with an inquiry about one of our products or services), when you provide your data when visiting our Agrocosco platform, or when you contact one of our sales agents by phone.
If you choose to interact with Agrocosco through social media platforms or other services provided by third parties, we will collect the information you provide to us through such platforms.
We also automatically collect certain information about visitors to our Platform as described in the section titled “Cookies and Other Automatically Collected Information” below.
We will collect information about your location to the extent that we provide any location services described in the section titled “Location Services” below.
We will use the information we collect to:
Manage our accounts and records.
Address your inquiries and requests.
Send service-related communications, including advertisements and administrative messages such as order confirmations.
Identify products and services that we believe may interest you based on your information, such as your browsing history and previous interactions with us.
Send you marketing communications (including emails and social media audience matching) related to us.
Conduct market research so that we can continuously improve the services we provide to our customers.
Conduct a credit check, fraud prevention, and other prohibited or illegal activities as part of our efforts to keep our Platform and services secure.
Understand how our Platform is used so that we can continuously improve both our Platform and our services and other offerings.
Sharing Your Information
We do not share your personal information with other individuals or companies not affiliated with us, except in the following cases:
We will disclose your personal information to any competent authority, court, regulator, government authority, or other third party when we believe it is necessary to comply with a legal or regulatory obligation or to protect our rights or the rights of any third party.
We will disclose your personal information to any third parties that acquire or to whom we transfer all or substantially all of our business and assets. In the event of such sale or transfer, we will take all reasonable steps to ensure that the entity to which we transfer your personal information uses it in accordance with this Privacy Policy.
Protecting Your Information
We want you to feel secure when using our Platform, so we are committed to protecting the personal information we collect. We limit access to your personal information to employees who, reasonably, need access to it in the course of their work or to provide you with products or services. We have appropriate physical, electronic, and procedural safeguards of a technical and organizational nature to protect the personal information you provide to us against unauthorized or unlawful processing, as well as against accidental loss, damage, or destruction.
Your Choices
You have the right to request access to your personal information that we hold in our records, to correct any errors, and to update outdated information. In some circumstances, you have the right to request the deletion of your personal information or to restrict its use.
You have the right to object to the processing of your personal information in some cases. In particular, you can ask us not to send you direct marketing communications at any time (however, please note that we may continue to send you service-related communications, i.e., communications that are not marketing). If you wish to exercise any of these rights, you can write to us at the address provided below.
You can opt out of marketing communications sent by email at any time by sending us an email to the address provided below in the section titled “Contact,” or by clicking the “unsubscribe” link in all Agrocosco marketing emails.
Contact Us
If you have questions or comments about this Privacy Policy or if you want to inquire about privacy matters in general, please contact us at the address provided below:
If you have any questions about this Privacy Policy or how your information may be treated, please contact us at:
Phone: +52 273 7372424
E-mail: info@agrocosco.com